T-Mobile Chief Operating Officer, Jim Alling gave a keynote to the Competitive Carriers Association earlier this week and said that T-Mobile had lost its way while trying to survive in an AT&T deal world. Alling, who sat in as interim C…
The importance of privacy has been dwindling for quite some time, and smartphones have become one of the biggest culprits. Allegations against Carrier IQ, location-based tracking, the recent concerns about Path snatching up iOS address book informatio…
After AT&T’s tactless attack on the FCC this morning all but accused them of grossly misjudging the fortunes of T-Mobile, the FCC has fired back with their own brief statement. In a short period of time, T-Mobile has re-emerged as a vibrant competi…
News that T-Mobile announced the closing of seven separate call centers around the country has sent shockwaves through the Magenta community. As the cloud of AT&T has finally started to pass, once again employees are gripped by fear over job securi…
T-Mobile USA CEO Philipp Humm sent word to his employees today that the company will be shuttering seven call centers, cutting a total of 3,300 jobs in the process. Affected employees will have the option of relocating to any of the 17 remaining call …
There are stories I hate writing and there are stories I REALLY hate writing, this goes beyond either of those as T-Mobile (internally I might add, though it’s bound to become public anyway as employees find out) announces they are closing down 7 of th…
It has been just over three months since the Carrier IQ “spygate” epidemic engulfed the mobile world. As smartphones and tablets become more powerful, consumers are becoming even more concerned with their mobile privacy as numerous smartphones have been found to track users’ locations, phone calls, text messages and even which websites they visit. While the companies that used Carrier IQ’s tracking software claimed it was for diagnostic purposes, the service was promptly removed from “infected” handsets. Verizon, which never used Carrier IQ, in the past two days has updated two Android handsets to include a new “Remote Diagnostics” tool, which some fear may be the next big privacy concern. Read on for more. Both the LG Revolution and DROID Charge received small updates
In a response to the FCC following a formal complaint, Verizon Wireless has outlined the company’s policy on locked bootloaders. An irate Droid-Life reader became fed up with the carrier’s consistent locking of bootloaders on its flagship devices and decided to file a complaint with the Federal Communications Commission. The reader claimed Verizon’s policy was in violation of the “Block C license,” an agreement the company made when it purchased its 700MHz LTE spectrum. Within the agreement, it is stated that Verizon should not be allowed to “lock a phone,” which many interpreted as a statement that should include a phone’s bootloader. Read on for more and a copy of Verizon’s letter. Verizon claims that it “has established a standard of
We’ve already seen and heard T-Mobile’s plans for 2012, a reinvigorated company with a “Challenger Strategy” ready to take on the world. It starts with a $4 billion network investment and the beginnings of a LTE rollout, and highlights a 1900MHz HSPA+ …
In what can only be described as another bit of disappointing news out of JD Powers, T-Mobile has gone from first to last in the overall purchase experience index ratings. The study evaluates the three channels of contact with a wireless carrier: “phon…
