Tag Archives: customer

Sprint reports quarterly net loss of $643 million, sees iPhone sales drop by a third

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Sprint managed to lose a million customers and over a billion dollars last quarter. This time it’s not quite as bad, with a net loss of $643 million on revenue that was broadly equivalent to the same quarter of last year (around $8.8 billion). Tho…


Virgin Media outlines Galaxy S 4 pricing, starts at £31 per month with £99 down

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We’ve seen a few UK carriers show their cards ahead of the Galaxy S 4 launch this weekend, but MVNO Virgin Media has been slightly coy with details compared to bigger peers like EE and Vodafone. Better late than never, we suppose: the provider has…


Sony’s Digital Recording Binoculars score a huge boost with $2,000 DEV-50V

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Who, you say, might be the target customer for Sony’s Digital Recording Binoculars? Your guess is as good as ours, but regardless of the device’s audience, Sony’s improvements are sure to boost that base by a bit. Like its predecessor, the DEV-5V,…


Verizon added 677,000 subscribers, made a $1.95 billion profit in Q1 2013 (updated)

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Last quarter, Verizon gained a record high 2.1 million subscribers, but thanks to Hurricane Sandy and pension-related charges, suffered a $1.9 billion net loss. Now that the company is releasing its Q1 2013 figures, are we going to see some of those …


Vudu offices burglarized and customer info stolen

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Usually when customer info is snatched up by a ne’er-do-well, it’s done digitally. Video streaming service Vudu, however, was the victim of an old fashioned burglary on March 24th of this year when someone broke into its offices and stole hard drives…


Vodafone launching 4G services in Australia from June

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In the race to bring 4G services to Australia, Vodafone’s been the sweaty kid with the stitch for far too long. Fortunately, the puppy fat seems to be shedding, as the company has announced it’ll finally launch its own LTE in June. The bulk of the ne…


O2 customers get free pass on Virgin Media’s tube WiFi, last 12 stations go online this week

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Unless you’re a Virgin Media, EE or Vodafone customer, you’ve either been shelling out for subterranean internet, or bid the London Underground’s WiFi network a solemn farewell when free access ended in January. If you’re with O2, however, your free …


Apple confirms password vulnerability, says it’s ‘working on a fix’

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Apple has acknowledged the Apple ID reset exploit we reported on earlier today and is currently working to resolve the issue. In a statement to The Verge, the company said, “Apple takes customer privacy very seriously. We are aware of…


Microsoft publishes Law Enforcement Requests Report, cites 70,665 inquiries worldwide

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Microsoft is the latest company striving to be more transparent in detailing how much user data it provides to law enforcement. Today it released the 2012 Law Enforcement Request, marking the first time Microsoft has ever revealed suc…


T-Mobile ‘Uncarrier’ pricing possibly leaked, removes guesswork with flat rates for data (update)

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We’ve been eagerly waiting to see what T-Mobile has planned for its “Uncarrier” event planned for March 26th, but it looks like the details have trickled out ahead of schedule. According to an alleged leak posted by Engadget, un…